Customer Care Officer

Should you need further assistance, kindly contact:

General Services Lines
Hasil Care Line
  • 03-8911 1000

  • 603-8911 1100 (Overseas)
Quick Reference Lines

Salary Group (No business income)
  • 03-8911 1200

Business Group (Self employed / Partnership)
  • 03-8911 1300

e-Filing
  • 03-8911 1400

Company / Co-operative Society / Employer
  • 03-8911 1000

Bantuan Khas Kerajaan /
Bantuan Keluarga Malaysia Hotline
  • 1800-88-2747

List of IRBM's Customer Care Officer

NAME LOCATION TELEPHONE / FAX
MUHAMAD NAZIM BIN TAJUDDIN

JOHOR BAHRU

Tel: 07-2337000 ext 170286
H/P : 019-2370011
SURAYA HANI BINTI SAMSUDDIN

MUAR

Tel : 06-9563100 ext 171570
H/P : 0193316780
MOHD ASRULNOR HAZRIN BIN AHMAD SANI

JOHOR BAHRU

Tel : 07-2337000 ext 170104
H/P : 0193317235

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
MOHD ZUFAR BIN MOHD YUSOF

ALOR SETAR

Tel : 04-7400100 ext 140142
H/P : 019-4090011
NOOR SYUHADAH BINTI AZIZI

SUNGI PETANI 

Tel : 04-4456000 ext 140654

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
SHUHAILINI BINTI MOHD SHUHAIMI

KOTA BHARU

Tel : 09-7459000 ext 191616
H/P : 019-9180011

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
MUHAMAD ZULHAIRI BIN MOHAMAD YUSRANI

MELAKA

Tel: 06-2858888
ext.: 160773
H/P : 019-6210011 

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
NURHAFIZA AMIRAH BINTI CHE YUNUS

SEREMBAN

Tel: 06-7665000 ext 160148
H/P : 019-6230011

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
NORAFIDAH BINTI FAZILAH

KUANTAN

Tel: 09-5183000 ext 190109
H/P : 019-2350011
MUHAMMAD HANIS BIN BAHRU RUZI

KUANTAN

Tel : 09-5183000 ext 190190

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
SAIFUL NIZAM BIN SAAD

IPOH

Tel : 05-5407888 ext 150327
H/P : 019-4120011
AISHA ZAHRA BINTI QUTUBUDDIN

IPOH

Tel : 05-5407888 ext 150381
H/P : 019-7540011

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
MOHD AZHAR BIN HAIDIR

KANGAR

Tel : 04-9739100 ext 141075
H/P : 019-5120011

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
NOROSMANIZA BINTI OSMAN

PULAU PINANG

Tel: 04-2552000 ext 142242
H/P : 019-2170011 
ASSALMARIA BINTI AHMAD SAYUTI

BUKIT MERTAJAM

Tel : 04-5487000 ext 143030
H/P : 019-3325439

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
IZYAN HAZWANI BINTI AG. DAMIT

KOTA KINABALU

Tel: 088-328400 ext 180408
H/P : 019-8620011 
DARMAWATI BINTI ASIS

KOTA KINABALU

Tel : 088-328400/600 ext 180599
ASDIANA JAYA SUGUA

SANDAKAN

Tel : 089-241800 ext 181414
ENIE THAM PEI HWA

LABUAN

Tel : 087-595300 ext 181846

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
SHAHMINAN BIN AHMAD

KUCHING

Tel: 082-223400 ext 182332
H/P : 019-8340011
ABD HAKIM BIN HUSSIEN

SIBU

Tel : 082-238120 ext 183260
NOOR AMIRAH BINTI EFFANDY

BINTULU

Tel : 086-854500 ext 183053
BOSCO MARTIN

MIRI

Tel : 085-462400 ext 182888

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
IYLIA HAIDAR BINTI KHARIB

PETALING JAYA

Tel : 03-78838400 ext 132525
H/P : 019-3303912
ILI DIYANA BINTI ABD HADI

KLANG

Tel : 03-33614633 ext 133955
H/P : 019-3304125
MUHAMMAD AIZZAT BIN ABD RAHMAN

SHAH ALAM

Tel : 03-55215200 ext 133361
H/P : 019-6280011

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
MUHAMAD ZULHILMIN BIN YUSOOF

KUALA TERENGGANU

Tel : 09-6211500 ext 191061
H/P : 019-3150011

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
MARISA AFIRA BINTI AHMAD JAZLAN

DUTA

Tel : 03-62091000 ext 125125
H/P : 019-6270011
SOLEHAH BINTI BAKRI

DUTA

Tel : 03-62091000 ext 123060
MOHAMMAD NASRUL IZZATI BIN ZAHARI

KL BANDAR

Tel : 03-20593600 ext 130220

Contact us: Click here

NAME LOCATION TELEPHONE / FAX
MOHD FIRDAUS BIN JAMALUDDIN

BANGI

Tel : 03-89133800 ext 120337
H/P : 019-6240011
EDWARD MERVYN JOSEPH

WANGSA MAJU

Tel : 03-26016400 ext 131628
MOHD FAIRUZ BIN ABDUL LATIF

CHERAS

Tel : 03-92074200 ext 131265

Contact us: Click here

NAME TELEPHONE / FAX
NOOR NA'IMAH BINTI M EFFANDY Tel : 03-89133800 ext 120602
H/P : 019-2630011
KAMARUL ARIFFIN BIN IBRAHIM (Deputy) Tel : 03-89133800 ext 120634

Contact us: Click here

NAME TELEPHONE / FAX
NUR SYAZWANI BINTI HAMZAH Tel : 03-62092453 / 03-62092669 ext 124595
H/P : 019-6670011

Contact us: Click here

NAME TELEPHONE / FAX
NORDIYANA BINTI GHAZALI Tel : 03-62092300 ext 124190
H/P : 019-2610011

Contact us: Click here

NAME TELEPHONE / FAX
MOHAMMED HAIRUL AZMI BIN TALIB @ THALEB Tel : 03-6209 1541/ 03-6209 1000 ext 122081
H/P : 019-2800011

Contact us: Click here

NAME TELEPHONE / FAX
SITI MAHIRAH BINTI AWANG Tel : 03-62091232 / 03-62091000 ext 123835
H/P : 019-3840011