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 . ANNOUNCEMENT
10 Oct 2019
ENQUIRIES ON PCB AND TAX PAYMENTS VIA ONLINE MADE BY EMPLOYER AND AND TAX PAYERS

Kindly be informed that the IRBM receives some inquiries regarding scheduled tax deduction (PCB) payments and taxes made online by employers and taxpayers but has not been updated on the taxpayer's tax ledger.

This is due to an increase in online payment receipts in September requiring further review and verification to complete the payment processing which involves several parties.
A review of payment information and data received revealed that there are many cases where employers do not fully comply with the guidelines and regulations when making payments such as using a PCB receipt number more than once and making a payment different from the stated amount. This has caused the IRBM to make adjustments that interfered with the smooth process of updating payment information to the ledger.

However, employers do not have to worry about delays as payment notice documents issued at the end of the payment process are still accepted by the IRBM as evidence of payment.
The IRBM is continuously working on improvements to improve information processing efficiency while ensuring that employers follow the proper payment guidelines and order them to avoid recurring problems in the future for the convenience of taxpayers and employers alike.

Any inconvenience is very much regretted.

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