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Official Portal
Inland Revenue Board Of Malaysia
Home / Customer Care Officer

Should you need further assistance, kindly contact:

General Services
Lines

Hasil Care Line


  • 03-8911 1000

  • 603-8911 1100 (Overseas)

Quick Reference
Lines
  • Salary Group (No business income)
  • 03-8911 1200
  • Business Group (Self employed / Partnership)
  • 03-8911 1300
  • e-Filing
  • 03-8911 1400
  • Company / Co-operative Society / Employer
  • 03-8911 1000
  • Bantuan Khas Kerajaan /
    Bantuan Prihatin Rakyat Hotline
  • 1800-88-2747

LIST OF IRBM's CUSTOMER CARE OFFICER

NO
BRANCH / DIVISION / STATE DIRECTOR'S OFFICE /
DEPARTMENT / ACADEMY
NAME
TELEPHONE / FAX
BRANCH
Alor Setar
Nurazura binti Mohd Yusof
Tel : 04-7400250 / 04-7400100 ext 140131
H/P : 019-4090011
Fax : 04-7329481
Nur Mirrawani binti Marof (Deputy)
Tel : 04-7400100 ext 140155
Fax : 04-7329481
Contact Us : Click here
Bangi
Mohd Firdaus bin Jamaluddin
Tel : 03-89133800 ext 120337
H/P : 019-6261100
Fax : 03-89221801
Nurul Athira binti Abu Jalal (Deputy I)
Tel : 03-89133800 ext 120963
Fax : 03-89221801
Syed Mohd Asrul bin S. Mohamad Kamaruzaman (Deputy II)
Tel : 03-89133800 ext 120964
Fax : 03-89221801
Contact Us : Click here
Bintulu
Noor Amirah binti M Effandy
Tel : 086-854571 / 086-854500 ext 183053
H/P : 019-8540011
Fax : 086-316608
Alif Afiedzul bin Abd Karim (Deputy)
Tel : 086-854629 / 086-854500 ext 183037
Fax : 086-316608
Contact Us : Click here
Bukit Mertajam
Suzana binti Shuhaimi
Tel : 04-5487000 ext 143131
H/P : 019-5740011
Fax : 04-5307024
Assalmaria binti Ahmad Sayuti (Deputy)
Tel : 04-5487000 ext 143030
Fax : 04-5307024
Contact Us : Click here
Large Taxpayer Branch
(Formerly known as Corporate Tax Department)
Mohammed Hairul Azmi bin Talib
Tel : 03-62091541/ 03-62091000 ext 122081
H/P : 019-2800011
Fax : 03-62014409
Nik Ezzah Syukriah binti Mohamad Sukri (Deputy)
Tel : 03-62091547 / 03-62091000 ext 122088
Fax : 03-62017542
Contact Us : Click here
Multinational Tax Branch
(Formerly known as Multinational Tax Department)
Nur Shalin binti Norizan
Tel : 03-89133800 ext 120651
H/P : 019-2630011
Fax : 03-89201664
Muhamad Yusoff bin Z. Rusli (Deputy)
Tel : 03-89133800 ext 120642
Fax : 03-89201664
Contact Us : Click here
Cheras
Sharifah Zati Amni binti Syed Azlan
Tel : 03-92074303 / 03-92074200 ext 131145
H/P : 019-3590011
Fax : 03-92875466
Midhat Badrishameeir bin Ahmad Salimi (Deputy I)
Tel : 03-9207 4200 ext 131207
Fax : 03-92875466
Faizal bin Robuan (Deputy II)
Tel : 03-9207 4200 ext 131158
Fax : 03-92875466
Contact Us : Click here
Duta (Business)
Mohd Khairul Amin Mohd Salleh
Tel : 03-62091000 ext 125125
H/P : 019-6270011
Nurul Amalina Syafinaz binti Abu Sopian (Deputy)
Tel : 03-62091000 ext 125126
Contact Us : Click here
Duta (Employment)
Siti Nurzafirah Abdul Talib
Tel : 03-62091000 ext 123000
H/P : 019-3270011
Fax : 03-62016584
Munirah Adibah Mohd Yusoff (Deputy)
Tel : 03-62091000 ext 123060
Fax : 03-62016584
Contact Us : Click here
Ipoh
Saiful Nizam bin Saad
Tel : 05-5407823 / 05-5407888 ext 150327
H/P : 019-4120011
Fax : 05-5450728
Aisha Zahra binti Qutubuddin (Deputy)
Tel : 05-5407819 / 05-5407888 ext 150381
Fax : 05-5450728
Contact Us : Click here
Johor Bahru (Employment)
Khairunnisa binti Abdul Samat
Tel : 07-2337000 ext 170373
Fax : 07-2344844
Hisyamuddin bin Md Noh (Deputy)
Tel : 07-2337000 ext 170169
Fax : 07-2344844
Contact Us : Click here
Johor Bahru (Business)
Mohd Asrulnor Hazrin bin Ahmad Sani
Tel : 07-2337000 ext 170104
H/P : 019-6120011
Fax : 07-2344844
Contact Us : Click here
Kuala Terengganu
Nur Fatin Athirah binti Ab Aziz
Tel : 09-6211500 ext 191373
H/P : 019-9310011
Fax : 09-6220032
Asiana binti Sulong (Deputy)
Tel : 09-6211500 ext 191153
Fax : 09-6220032
Contact Us : Click here
Kuala Lumpur Bandar
Wan Mazri bin Wan Md Zain
Tel : 03-20593600 ext 130487
H/P : 019-3290011
Fax : 03-20262597
Mohd Fierdaus Akop (Deputy I)
Tel : 03-20593600 ext 130506
Fax : 03-20262597
Mohamad Izzul Islam bin Mat Rose (Deputy II)
Tel : 03-20593600 ext 130486
Fax : 03-20593747
Contact Us : Click here
Kangar
Emylia Hana binti Azmi
Tel : 04-9739138 ext 141038
H/P : 019-5120011
Fax : 04-9765798
Norazrul Bin Zulkipli (Deputy)
Tel : 04-9739100 ext 141069
Fax : 04-9765798 / 04-9777048
Contact Us : Click here
Keningau
Mohd Aizam bin Siman
Tel : 087-313642 ext 181642
H/P : 019-9150110
Fax : 087-339451
Contact Us : Click here
Klang
Shamsul Sofian bin Ahmad Anuar
Tel : 03-33614633 ext 133505
H/P : 019-3280011
Fax : 03-33424109
Noor Hasikin binti Omar (Deputy)
Tel : 03-33614633 ext 133897
Fax : 03-33424109
Contact Us : Click here
Kluang
Muhammad Saufi Abdul Halim
Tel : 07-7783355 / 07-7783300 ext 171173
H/P : 019-6200011
Fax : 07-7711934
Amiruddin bin Ithnin (Deputy)
Tel : 07-7764093 / 07-7783378 / 07-7783300 ext 179001
Fax : 07-4382046
Contact Us : Click here
Kota Bharu
Shuhailini binti Mohd Suhaimi
Tel : 09- 7459054 / 09-7459000 ext 191616
H/P : 019-9180011
Fax : 09-7487131
Emmy Nazura Abdul Rashid (Deputy)
Tel : 09-7459000 ext 191601
Fax : 09-7487131
Contact Us : Click here
Kota Kinabalu
Adriell De Lovell Sandah
Tel : 088-328493 / 088-328400 / 088-328600 ext 180230
H/P : 019-9160110
Fax : 088-236254
Mohd Fitri bin Mansor (Deputy)
Tel : 088-328400 ext 180034
Fax : 088-236254
Contact Us : Click here
Kuantan
Muhammad Hanis bin Bahru Ruzi
Tel : 09-5183005 / 09-5183000 ext 190190
H/P : 019-6750011
Fax : 09-5183180
Mohd Asri bin Kalib (Deputy)
Tel : 09-5183000 ext 190191
Fax : 09-5183180
Contact Us : Click here
Kuching
Simon Kane Kibes
Tel : 082-223532 / 082-223400 ext 182272
H/P : 019-9180110
Fax : 082-244475
Wilhelmina Evangeline Jacob (Deputy)
Tel : 082-223488 / 082-223400 ext 182229
Fax : 082-244475
Contact Us : Click here
Labuan
Martina Awang
Tel : 087-423033 / 087-595338 / 087-595300 ext 181846
H/P : 019-2260011
Fax : 087-415385
Iresjoy Egin (Deputy)
Tel : 087-595300 ext 181832
Fax : 087-415385
Contact Us : Click here
Melaka
Mohammad Fahmi bin Abd Razak
Tel : 06-2327737 / 06-2858888 ext 160772
H/P : 019-6210011
Fax : 06-2327791
Rohayah binti Jailani (Deputy)
Tel : 06-2858702 / 06-2858888 ext 160773
Fax : 06-2327729
Contact Us : Click here
Miri
Dayang Faridah binti Roslan
Tel : 085-462401 / 085-462400 ext 182888
H/P : 019-9300110
Fax : 085-412200
Lydia Supang Akal (Deputy)
Tel : 085-462400 ext 182774
Fax : 085-412200
Contact Us : Click here
Muar
Suraya Hani binti Samsuddin
Tel : 06-9563361 / 06-9563100 ext 171570
H/P : 019-6220011
Fax : 06-9536814 / 2389
Siti Fareha Binti Mahmood @ Talib (Deputy)
Tel : 06-9563100 ext 171647
Fax : 06-9533566
Contact Us : Click here
Petaling Jaya
Ahmad Syaiful bin Razli
Tel : 03- 78827624 / 03-78827500 ext 132535
H/P : 019-3890011
Fax : 03-77252428
Fatin Atiqah Binti Rahim (Deputy I)
Tel : 03-78827500 ext 132525
Fax : 03-77252428
Ng Wi Tet (Deputy II)
Tel : 03-78827500 ext 132503
Fax : 03-77252428
Contact Us : Click here
Pulau Pinang
Zainab binti Sal Hamid
Tel : 04-2552000 ext 142370
H/P : 019-5760011
Fax : 04-2635910
Dayang Suhaida binti Souid (Deputy)
Tel : 04-2552000 ext 142371
Fax : 04-2628406
Contact Us : Click here
Raub
Muhammad Haazaimi bin Muhammad Azahar
Tel : 09-3515888 ext 190519
H/P : 019-9360011
Fax : 09-3558501
Muhammad Sulaiman bin Md Noor Lamin (Deputy)
Tel : 09-3515888 ext 190429
Fax : 09-3558501
Contact Us : Click here
Sandakan
Idah La Nongi
Tel : 089-241873 / 089-241800 ext 181397
H/P : 019-9320110
Fax : 089-669616
Sarnoh Losoh (Deputy)
Tel : 089-241834 / 089-241800 ext 181409
Fax : 089-669616
Contact Us : Click here
Seremban
Syed Mohd Najib bin Syed Nasir
Tel : 06-7665078 / 06-7665000 ext 160248
H/P : 019-6230011
Fax : 06-7625339
Muhammad Faizal bin Mohamed Nasri (Deputy)
Tel : 06-7665000 ext 160049
Fax : 06-7625339
Contact Us : Click here
Shah Alam
Siti Hafifah binti Hamzah
Tel : 03-55215305 / 03-55215200 ext 133361
H/P : 019-3320011
Fax : 03-55127072
Muhammad Afiq bin Alias (Deputy)
Tel : 03-5521 5314 / 03-55215200 ext 133369
Fax : 03-55127072
Contact Us : Click here
Sibu
Abd Hakim bin Hussien
Tel : 084 - 238124 / 084-238120 ext 183260
H/P : 019-9360110
Fax : 084-320894
Lily Anak Liping (Deputy)
Tel : 084-238237 / 084-238120 ext 183272
Fax : 084-320894
Contact Us : Click here
Sungai Petani
Natasha binti Adnan
Tel : 04-4456000 ext 140726
H/P : 019-5140011
Fax : 04-4449905
Zatul Iffah binti Ali (Deputy)
Tel : 04-4456000 ext 140667
Fax : 04-4449905
Contact Us : Click here
Tidak Bermastautin
Noviyanti Binti Malik
Tel : 03-62091279 / 03-62091000 ext 121614
H/P : 019-3520011
Fax : 03-62012417
Mohd Yuszuwan Yusop (Deputy)
Tel : 03-62091000 ext 121628
Fax : 03-62012417
Contact Us : Click here
Taiping
Thurga A/P Muthusamy
Tel : 05 - 8296096 / 05-8296000 ext 151111
H/P : 019-5280011
Fax : 05-8086118
Loke Yoke Kit (Deputy)
Tel : 05-8296000 ext 151086
Fax : 05-8296092
Contact Us : Click here
Tawau
Mustafah bin Mustan
Tel : 089-982181 ext 181181
H/P : 019-9370110
Fax : 089-776390
Contact Us : Click here
Teluk Intan
Muhammad Zamir bin Khairul Azizi
Tel : 05-6296200 ext 150813
H/P : 019-5730011
Fax : 6205605
Nik Adlin binti Nik Mustapha (Deputy)
Tel : 05-6296200 ext 150629
Fax : 05-6205605
Contact Us : Click here
Temerloh
Muhamad Assif bin Abdullah
Tel : 09-271 5567 / 09-271 5500 ext 190772
H/P : 019-9370011
Fax : 09-2965766
Mohd Firdaus bin Abdul Aziz (Deputy)
Tel : 09-271 5585 / 09-271 5500 ext 190900
Fax : 09-2965766
Contact Us : Click here
Wangsa Maju
Mohd Zarul Akmal bin Mohd Salim
Tel : 03-26016465 / 03-26016400 ext 131682
H/P : 019-3560011
Fax : 03-41436713
Fatin Damia binti Zainuddin (Deputy)
Tel : 03-26016466 / 03-26016400 ext 131615
Fax : 03-41420479
Contact Us : Click here
Kuala Lumpur Payment Centre
Sarina binti Kamarudin
Tel : 03-62091232 / 03-62091000 ext 123835
H/P : 019-3840011
Fax : 03-62016324
Itqan Qurratu'aini Aqilah binti Mat Telaan (Deputy I)
Tel : 03-62091254 / 03-62091000 ext 123804
Fax : 03-62016324
Adiksuraya binti Erwin (Deputy II)
Tel : 03-62091000 ext 123836
Fax : 03-62016324
Contact Us : Click here
DIVISION
Communication Division
(Chief Executive Officer / Director General Office)
Masrun bin Maslim
Tel : 03-83138836 / 03-83138888 ext 21658
H/P : 019-2220034
Fax : 03-83137836
Contact Us :
masrun@hasil.gov.my
Tax Information And Record Management Division
(Formerly known as Information Processing Department/Centre)
Mohammad Yussaini bin Mohamad Yusri
Tel : 03-89133800 ext 120091
H/P : 019-3190011
Fax : 03-89221801
Zukhaiza binti Mohamad Radzi (Deputy)
Tel : 03-89133800 ext 120138
Fax : 03-89221801
Contact Us : Click here
STATE DIRECTOR'S OFFICE
Johor State Director's Office
Nurul Diyana binti Mohd Khir
Tel : 07-233 7000 ext 170038
H/P : 019-2370011
Fax : 07-232 5605
Contact Us : Click here
Kedah / Perlis State Director's Office
Balkhis binti Rosli
Tel : 04-733 4100 ext 140026
H/P : 019-3390011
Fax : 04-733 4101
Contact Us : Click here
Pahang State Director's Office
Siti Nor Farhana Binti Sahidan
Tel : 09-518 3133 / 09-518 3000 ext 190314
H/P : 019-2350011
Fax : 09-518 3188
Ku Mohd Fairus Bin Ku Ahmad (Deputy)
Tel : 09-518 3000 ext 190315
Fax : 09-518 3188
Contact Us : Click here
Perak State Director's Office
Murniziana binti Md Mustafa
Tel : 05-5407870 ext 150012
H/P : 019-7540011
Fax : 05-5465471
Nurazilah binti Muhamad Saad (Deputy)
Tel : 05-5407888 ext 150097
Fax : 05-5455471
Contact Us : Click here
Pulau Pinang State Director's Office
Nadia Syahida bt Mohd Miah
Tel : 04-2610003 ext 142016
H/P : 019-2170011
Fax : 04-2610089
Contact Us : Click here
Sabah State Director's Office
Farouk Nazli Khan Kumar
Tel : 088-328652 / 088-328400 ext 180410
H/P : 019-8620011
Fax : 088-236254
Contact Us : Click here
Sarawak State Director's Office
Syaifarina binti Alias
Tel : 082-223400 ext 182021
H/P : 019-8340011
Fax : 082-250511
Dayang Huzemah binti Awang Bujang (Deputy)
Tel : 082-223400 ext 182020
Fax : 082-250511
Contact Us : Click here
Selangor State Director's Office
Farah Athirah binti Ayob
Tel : 03-55213577 / 03-55215200 ext 133202
H/P : 019-6280011
Fax : 03-55103500
Contact Us : Click here
Negeri Sembilan / Melaka State Director's Office
Norazam bin Ahmad
06-285 8844 / 06-285 8888 ext 160506
H/P : 019-3110011
Fax : 06-232 7762
Muhamad Aliff Watri Soldin (Deputy)
Tel : 06-285 8851 / 06-285 8888 ext 160512
Fax : 06-232 7762
Contact Us : Click here
Terengganu / Kelantan State Director's Office
Wan Nurul Fadiah Wan Yussoff
Tel : 09-6211500 ext 191020
H/P : 019-3150011
Fax : 09-6203497
Nor Akma Zanordin (Deputy)
Tel : 09-6211500 ext 191002
Fax : 09-6203497
Contact Us : Click here
Federal Territory of Kuala Lumpur State Director's Office
Wan Faiz bin Wan Mat
Tel : 03-62091000 ext 121037
H/P : 019-2240011
Fax : 03-62013372
Al-Fitri bin Mohamad (Deputy)
Tel : 03-62091000 ext 121018
Fax : 03-62013372
Contact Us : Click here
Federal Territory of Putrajaya State Director's Office
Junaidah binti Abdullah
Tel : 03-2601 6408 / 03-2601 6400 ext. 130091
H/P : 019-6240011
Fax : 03-2602 3511
Contact Us : Click here
DEPARTMENT
Corporate Service Department
Muhammad Syazwan Malik
Tel : 03-83138888 ext 21308
H/P : 019-2190011
Fax : 03-83137836
Fizree Md Fauzi (Deputy)
Tel : 03-83138888 ext 21306
Fax : 03-83137836
Mohamad Nasir Mohamed Nazri (Hasil Care Line)
Tel : 03-8911 1000
H/P : 019-2440011
Fax : 03-77136204
Contact Us : Click here
Tax Policy Department
Muhammad Shafiq Shahizan
Tel : 03-83138888 ext 21750
H/P : 019-2640011
Fax : 03-83137812
Muhammad Fakhrul Ab Rasid (Deputy)
Tel : 03-83138888 ext 21765
Fax : 03-83137812
Contact Us : Click here
Integrity And Risk Management Department
Zuraihan Bt. Noordin
Tel : 03-83138888 ext 21020
H/P : 019-6620011
Fax : 03-83137866
Nor Azian Bt. Amiruddin (Deputy)
Tel : 03-83138888 ext 21013
Fax : 03-83137866
Contact Us : Click here
Finance Department
Anis Shafiqah Binti Abdul Jamil
Tel : 03-83138888 ext 20827
H/P : 019-2320011
Fax : 03-83137878
Hadziroh Binti Mukhtar Husin (Deputy)
Tel : 03-83138888 ext 20856
Fax : 03-83137878
Contact Us : Click here
Corporate Logistics Department
Zahirah binti Abu Bakar
Tel : 03-83138888 ext 20519
H/P : 019-2690011
Fax : 03-83137887
Contact Us : Click here
Tax Research Department
Mohammad Hilmi bin Shafie
Tel : 03-83137888 ext 21167
H/P : 019-2420011
Fax : 03-83137844
Kartika Noora Halifi (Deputy)
Tel : 03-83138888 ext 21197
Fax : 03-83137844
Contact Us : Click here
Legal Department
Marvianna binti Zainol
Tel : 03-89138888 ext 21678
H/P : 019-2300946
Fax : 03-83137863
Syazana Safiah binti Rozman (Deputy)
Tel : 03-83138888 ext 21650
Fax : 03-83137861
Contact Us : Click here
International Taxation Department
Khif Faiz bin Mohamad
Tel : 03-83138888 ext 21400
H/P : 019-2680011
Fax : 03-83137848 / 49
Contact Us : Click here
Tax Compliance Department
Khairiliana binti Shamsul Khairil
Tel : 03-83138888 ext 21434
H/P : 019-2670011
Fax : 03-83137828
Nordin bin Iskandar (Deputy)
Tel : 03-83138888 ext 21428
Fax : 03-83137828
Contact Us : Click here
Tax Operations Department
Rose Afdayanti binti Nasir
Tel : 03-83138888 ext 21553
H/P : 019-2650011
Fax : 03-83137853
Nurul Fatiha Binti Sohaimi (Deputy)
Tel : 03-83138888 ext 21268
Fax : 03-83137853
Contact Us : Click here
RPGT & Stamp Operation Department
Syed Zulkifli bin Abu Seman
Tel : 03-83138888 ext 21555
H/P : 019-6590011
Fax : 03-83137855
Mohd Zamri bin Basir (Deputy)
Tel : 03-83138888 ext 21950
Fax : 03-83137855
Contact Us : Click here
Revenue Collection Department
Azaharuddin bin Mohd Ali
Tel : 03-83138888 ext 21528
H/P : 019-2710011
Fax : 03-83137823
Khairun Nisa’ binti Ahmad (Deputy I)
Tel : 03-83138888 ext 21567
Fax : 03-83137823
Noor Kamariah binti Aling (Deputy II)
Tel : 03-83138888 ext 21572
Fax : 03-83137823
Contact Us : Click here
Human Management Department
(Formerly known as Human Resources Department)
Mohd Azizan bin Hassin
Tel : 03-83138888 ext 21059
H/P : 019-2730011
Fax : 03-83137870
Aslina binti Shamsuddin (Deputy)
Tel : 03-83138888 ext 20983
Fax : 03-83137870
Contact Us : Click here
Intelligence And Profiling Department
Mazia binti Mohd Noor
Tel : 03-89133800 ext 120367
Contact Us : Click here
Information Technology Department
Rozami Izuan bin Ramli
Tel : 03-83138888 ext 20232
H/P : 019-2750011
Fax : 03-83137880
Hisyam bin Hamdan (Deputy)
Tel : 03-83138888 ext 20136
Fax : 03-83137896
Contact Us : Click here
Special Task Department
Sarah Liyana binti Saad
Tel : 03-62091000 ext 121215
H/P : 019-6610011
Fax : 03-62039154
Aida Hanim Daud (Deputy)
Tel : 03-62091000 ext 121202
Fax : 03-62016540
Contact Us : Click here
Investigation Department
Noor Nafisa binti Abdul Gafor
Tel : 03-83138888 ext 20745
H/P : 019-2790011
Fax : 03-83137881
Muhammad Zharif bin Asman (Deputy)
Tel : 03-83138888 ext 20738
Fax : 03-83137881
Contact Us : Click here
Dispute Resolution Department
Azwana Zura binti Ayob
Tel : 03-83138888 ext 20665
Fax : 03-03-83137864
Noor Diana binti Kamelan (Deputy)
Tel : 03-83138888 ext 20666
Fax : 03-03-83137864

Contact Us :
azwanazura@hasil.gov.my / nordiana.k@hasil.gov.my

Litigation Branch Kuala Lumpur
Nur Syazwani binti Hamzah
Tel : 03-62092453 / 03-62092669 ext 124595
H/P : 019-6670011
Fax : 03-62010250
Noor Diana Zamilawati binti Mohd Amin (Deputy)
Tel : 03-62092669 ext 124520
Fax : 03-62010250
Contact Us : Click here
Special Industry Branch
(Previously known as Petroleum Branch)
Mohd Razin bin Roselan
Tel : 03-62092300 ext 124176
H/P : 019-2610011
Fax : 03-62013701
Nordiyana Binti Ghazali (Deputy)
Tel : 03-62092300 ext 124190
Fax : 03-62013701
Contact Us : Click here
ACADEMY
Malaysian Tax Academy (Bangi)
Nursuraya binti Jamil
Tel : 03-89243600 ext 132040
H/P : 019-2830011
Fax : 03-89257005
Norazila binti Nordin (Deputy)
Tel : 03-89243600 ext 132036
Fax : 03-89257005
Contact Us : Click here
Malaysian Tax Academy (Kuching)
Ahmad Alkonsol bin Bujang
Tel : 082-261903 / 082-261999 ext 182506
H/P : 019-8240011
Fax : 082-230990
Contact Us : Click here

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